On the Monday prior to spring break, I was trying to call into Beutel (a.k.a. Brutal) to make an appointment. I was on hold for 15-20 minutes, and finally decided this was ridiculous and walked to Beutel to make the appointment in person.
When I got there, I was informed that I COULD NOT make an appointment in person. “Appointments must be made over the phone,” I was told.
I told the receptionist that I had been on hold trying to call in and decided to walk across campus thinking that I would never get through in time before my class. I was then informed that “you may use the courtesy phone around the corner to make your appointment.”
I refused to call from a phone in Beutel to make an appointment at Beutel! If this truly is one of their policies, this is the most ridiculous thing I’ve ever heard!
Thomas Smith
Class of 2001
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Beutel appointment rules ridiculous
March 18, 2003
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